Privacy Policy
This policy applies to every mobile app published by CHPX CONSULTORIA EM TECNOLOGIA DA INFORMACAO LTDA ("CHPX", "we") on the App Store and Google Play ("the apps"). It explains what the apps collect, why, who processes it for us, and how you can delete it. Not every app collects every item below: each app collects only what its features need.
What we collect
- Account identifier. Most apps create an anonymous account on first use, so your content belongs to you without asking for a name or email.
- Sign-in details, only if you choose to sign in. If you sign in with Apple, Google or email, we receive your email address, and your name if the provider shares it.
- Content you create or send. The photos, text and other inputs you give an app to use its features, and the results we produce from them, such as an identification, a generated image or a saved collection.
- Device identifier for free usage limits. Apps that offer a limited number of free uses may send a one-way hash of a device identifier, so the limit applies per device. We cannot recover the original identifier from the hash.
- Preferences. Settings such as your language, which can also choose the currency or units an app shows.
- Usage data, if you allow it. Anonymous events about which screens and features get used. You can turn this off in the app settings.
- Crash reports. If an app crashes, technical diagnostics (device model, operating system version, error details) may be sent to our crash reporting provider.
- Purchases. Payments are handled by Apple or Google. We receive only the status of your subscription or purchase, never your payment details.
We do not show ads, we do not use the advertising ID, we do not sell your data, and we do not track you across other companies' apps or websites.
How we use it
- To provide each app's features and show your results and saved content again, on this or another device where you sign in.
- To apply free usage limits and the fair use limits of subscriptions.
- To send the emails you ask for, such as sign-in codes and password resets.
- To fix crashes, understand which features are useful, and keep the service secure.
Who processes it for us
- Supabase hosts our databases, file storage, sign-in and server functions.
- AI providers (such as Replicate and OpenAI) run the models behind AI features. They receive only the input needed for that feature, such as a photo or a text, without your account or device data.
- Content providers used by specific apps, such as catalogues or reference databases, receive only search terms.
- Apple and Google process sign-in when you choose them, and all purchases.
- RevenueCat checks the status of subscriptions and purchases.
- Resend delivers the emails you ask for.
- Sentry receives crash reports, and PostHog receives the anonymous usage data you allow.
These providers process data on our behalf and only to deliver the features above. Some of them are located outside your country; we use them under contracts that protect your data.
How long we keep it
We keep your account, content and photos while your account exists. When you delete your account, we delete the account and everything linked to it. Apps with free usage limits keep only the hashed device identifier with a count of free uses, not linked to any account, so that deleting the account does not reset the limit.
Your rights
You can access, correct, export or delete your data, and withdraw consent for optional data such as usage analytics. These rights apply under laws such as the LGPD (Brazil), the GDPR (European Union) and the CCPA (California). Write to us at the address below and we will answer within 15 days.
Deleting your account and data
In the app, open Account and tap Delete account. The deletion is immediate and cannot be undone. If you no longer have the app, see how to delete your account.
Security
All data travels over encrypted connections (HTTPS), and each user can read only their own content.
Children
The apps are not directed to children under 13, and we do not knowingly collect data from them.
Changes
If this policy changes, we will update the effective date above, and tell you in the app when the change is significant.
Contact
CHPX CONSULTORIA EM TECNOLOGIA DA INFORMACAO LTDA
Email: support@chpx.io